Last month I hired a removal company to help us move house. I wanted a company that would do a great job and make moving super stress-free.

So I hopped on Facebook, asked for recommendations and got the name of 5 companies.
I phoned them all.
The first one didnโ€™t pick up. I left an answerphone message. No one has replied to this day.ย 
The second one told me they could come out and give me a quote – in three weeks time – after our moving date.ย 
The third one – well, she showed up alright – then spent the next 30 minutes complaining about how awkward all our furniture was and that we had too many toys for the kids.
It wasnโ€™t looking great.ย 
Thankfully, the remaining two had their shit together.
They picked up the phone when I rang, they booked me in for a quote within a couple of days, they showed up and they didnโ€™t whinge about our insane Lego collection.ย 
The basics!ย 
But deciding between the last two was pretty tough.ย 
They ticked all the boxes and said all the right things. Their pricing was similar – within about ยฃ10 of each other!
But there was one simple thing that swung it for me.
The boxes.
Company A offered to supply us with all the boxes we needed free of charge. Theyโ€™d drop them off as soon as we booked them and pick them up when weโ€™d finished unpacking. They even included the packing paper and parcel tape too.ย 
Very little cost to them – HUGE value to us.ย 
Company B would provide boxes – at a charge of ยฃ150 per batch.ย 
Dealbreaker.ย 
The lesson here is pretty simple. You see, Company A understood what their target market were truly looking for: an easy, stress-free solution.ย 
They knew that by including the packaging free of charge that it would stand them apart from the competition – and make them the obvious choice. At very little cost to themselves.ย 
So what about you? What simple thing can you do thatโ€™s of little cost to you but huge value to your customers?ย 
why your blog isn't bringing you more business

FREE EBOOK

FIND OUT WHY YOUR BLOG ISN’T BRINGING YOU MORE BUSINESS

Fill in the form below to find out whyย you’re not getting the results you want and what you can do about it!

Read More Like This…

The 6 Numbers You Should Be All Over In Your Marketing

The 6 Numbers You Should Be All Over In Your Marketing

Iโ€™ll admit it - Iโ€™m a self-professed marketing geek. I love digging into the numbers, analysing the data, and figuring out exactly how to make marketing campaigns more efficient. But hereโ€™s the thing: you donโ€™t have to be a marketing geek to understand your marketing...

Cost Per Acquisition: What Is It & Why You Absolutely MUST Track It

Cost Per Acquisition: What Is It & Why You Absolutely MUST Track It

Ever wondered how much youโ€™re really spending to bring in a new customer? You might be pouring money into ads, social media, or email campaigns, but without knowing your Cost Per Acquisition (CPA), itโ€™s hard to tell if your marketing is working as well as it should -...

Customer Lifetime Value: Why Itโ€™s the Secret to Smarter Marketing

Customer Lifetime Value: Why Itโ€™s the Secret to Smarter Marketing

Imagine this: Youโ€™ve got a marketing budget, and youโ€™re trying to figure out how much to spend on ads, email campaigns, or promotions. But how do you know how much a customer is actually worth to your business in the long run? This is where Customer Lifetime Value...

Enjoy this blog? Please spread the word :)